Shipping Information
New Zealand Shipping
- Shipped via NZ Post
- Flat rate $9.99 NZD
- Free shipping on orders over $80 NZD
Processing Time
- Orders processed within 1-2 business days
Tracking
- Full tracking via NZ Post
- Email notification with tracking number
Delivery Time
- 2-5 business days for most areas
- Rural areas may take longer
Important Notes
- Please ensure your shipping address is correct before completing your order
- We are not responsible for delays caused by courier services or incorrect addresses provided by customers
Returns & Exchanges
Returns & Exchanges
Hygiene Policy
For hygiene reasons, earrings cannot be returned or exchanged once used.
- 1 Contact us within 5 working days of receiving your order if you have any issues
- 2 Your order number and photos of the issue
What we don't cover
- Change of mind
- Normal wear and tear